Clients

Fast growing Nationwide health care provider needs 24/7 service and support while maintaining the security of patient data

• Documented all current and new sites
  • Make recommended changes needed and implemented those needs to maintain standards
• Nationwide - Local and remote support technical teams
• Addressing Needs
  • USA Based IT Company
  • Security Camera
  • Network needs and Security
  • Server security Lock Down
  • Server & workstation Setup and upgrades
  • Ability and knowledge to work with Cisco enterprise Products
  • Provide office 365 support to over 1000 employees 24/7

Town was under cyber-attack and locked out of their network

• BCI was called in to restore network access and secure network from any future cyber attacks
• BCI Computers Restored access to all locations and mobile units (Police and Fire Departments)
• Secure all data sent over local network
• Secure all data sent over the internet
• Local and Remote Support
• 24/7 Monitoring & Maintenance
  • BCI Computers Network Operations Center (NOC)
  • Monitor and repair Servers and workstations remotely and perform Daily tasks
  • BCI Computers Security Operations Center (SOC)
  • 24/7 Monitors and blocks all threats local and internet based

Production Deadlines – 99% required uptime

• Secure Remote access for all employees
• Secure Upload for freelance photographer & writers
• Created Custom software program for Editorial department
• Backup all Company Data and correspondence
  • Secure Backup of all E-mails and all local and cloud-based Customer Data files
  • 256Bit Encrypted local Data backup
  • Off Site 256Bit Encrypted Data backup in a secured data center
  • Local Backup & Data Recovery Server (BDR)
    • Data Backup of Workstations & Servers
  • Setup Secure E-mail system with advanced threat protection
• 24/7 Monitoring, Maintenance & Helpdesk
  • BCI Computers Network Operations Center (NOC)
  • Monitor and repair Servers and workstations remotely and perform Daily tasks
  • BCI Computers Security Operations Center (SOC)
  • 24/7 Monitors and blocks all threats local and internet based
  • 24/7 Help Desk available to all employees for 99% uptime

• Document Handling
  • Setup for all departments to be able to search all service and purchase records By VIN#, Owner, Vehicle type, last service, etc
• Convert to Office 365 and Single Sign in
• Backup all Company Correspondence
  • Secure Backup of all E-mails
  • Setup Secure E-mail system with advanced threat protection
• 24/7 Monitoring, Maintenance
  • BCI Computers Network Operations Center (NOC)
  • Monitor and repair Servers and workstations remotely and perform Daily tasks
  • BCI Computers Security Operations Center (SOC)
  • 24/7 Monitors and blocks all threats local and internet based