Managed Services

Managed Services

24/7/365 Monitoring and Alerts, Application Troubleshooting, and more

Complete Services

Resolve issues in your sleep? You’re not dreaming. Our RMM solution offers proactive problem resolution backed by our 400 + strong NOC that resolves thousands of alerts for you, 24/7.

We do everything from restarting services to helping get your iPads synced at 2 am.

But out-of-sight does not mean out-of-mind. We are on top of everything, anywhere. Supporting your site from desktops, laptops, tablets and smartphones.


Vigilant Monitoring

When you work with BCI for your monitoring solution, we’ll give you our vigilance and experience so you can have greater efficiency and escape the time-consuming daily maintenance. No more setting individual thresholds, updating alerts or time-consuming daily maintenance.

We set up rules based on years of monitoring thousands of servers and handling more than one hundred thousand alerts a year – rules that determine whether we can fix the problem or need to call you, rules that resolve issues faster, and rules that improve your operational efficiency.

We monitor:

Linux servers
Mac desktops
SNMP & ICMP devices like printers and firewalls
Mobile devices including Android & iOS
VMware hosts
Hyper-V servers

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