Managed Services

Managed Services

24/7/365 Monitoring and Alerts, Application Troubleshooting, and more

Complete Services

Resolve issues in your sleep? You’re not dreaming. Our RMM solution offers proactive problem resolution backed by our 400 + strong NOC that resolves thousands of alerts for you, 24/7.

We do everything from restarting services to helping get your iPads synced at 2 am.

But out-of-sight does not mean out-of-mind. We are on top of everything, anywhere. Supporting your site from desktops, laptops, tablets and smartphones.


rmm-monitor-schedule

Vigilant Monitoring

When you work with BCI for your monitoring solution, we’ll give you our vigilance and experience so you can have greater efficiency and escape the time-consuming daily maintenance. No more setting individual thresholds, updating alerts or time-consuming daily maintenance.

We set up rules based on years of monitoring thousands of servers and handling more than one hundred thousand alerts a year – rules that determine whether we can fix the problem or need to call you, rules that resolve issues faster, and rules that improve your operational efficiency.

We monitor:

Windows
Linux servers
Mac desktops
SNMP & ICMP devices like printers and firewalls
Mobile devices including Android & iOS
VMware hosts
Hyper-V servers

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